Product / Inbox & automation

Client email in. Tasks out.

Connect your inboxes once. Every client email lands on the right client, noise is filtered, your rules run, and requests become draft tasks someone accepts with one click.

INGEST
Gmail & shared inbox

Polled continuously. Pasted notes and .eml uploads work too.

THREAD
Conversations

Messages grouped into threads, with direction and dedupe.

MATCH
Right client

Sender domain and contacts link the thread to a client.

RULES
Your inbox rules

Label, assign, ignore, or escalate on your conditions.

PROMOTE
Task or note

AI drafts a task. A person accepts it.

Email ingestion

Every client conversation, on the client.

Messages from a shared inbox and team Gmail accounts become conversations on the client record. Labels sync, response times are tracked, newsletters and notifications are filtered out, and a health monitor alerts the team if ingestion ever stalls.

  • Shared inbox and per-user Gmail
  • Noise filter and category detection
  • Response-time stats per client
  • Manual paste and .eml upload for anything else

Inbox · Needs action

Needs actionAllIgnored
Dr. Patel · Harbour Dental

Can we swap the hero photo on the services page before Friday?

Mia · Oakline Physio

Bookings form isn't showing in analytics anymore

Tom · Verde Landscaping

Looks great, approved for October 👍

Accounts · Northside Plumbing

Remittance advice for invoice INV-1042

Task creation

The request becomes a task. You just say yes.

When a message asks for work, AI reads the thread with the client's recent history and drafts a task: title, client, project and due date. Accept it, edit it, or turn it into a note on the conversation. Accepted tasks land in the workload planner. A dedicated view shows every task created this way.

  • Uses the last messages, prior notes and open tasks for context
  • Never creates a task without a person accepting
  • Recently-added-by-AI review queue
  • Classifier you can tune: thresholds, rules, a kill switch
● SUGGESTED TASK
Swap hero image on /services
ClientHarbour Dental
ProjectWebsite rebuild
DueFri, Oct 18
AssigneeJM
“Can we swap the hero photo on the services page before Friday? New one attached.”
Create taskAdd as noteDismiss
Inbox rules

Rules that run on every email, old and new.

Build conditions on sender, subject and content, then act: assign, label, ignore or route. Apply a new rule retroactively to the existing inbox in one click.

  • Condition and action builder
  • Enable, disable and reorder
  • Retroactive apply

Inbox rules

New rule
WhenThenOn
Sender ends with @stripe.comLabel BillingOn
Subject contains “invoice”Assign to AKOn
From a newsletterIgnoreOn
Body contains “urgent”Notify account managerOff
Meetings & context

Calendar invites know which meeting they belong to.

Invites in the inbox link to the meeting already synced from Google Calendar. Meeting notes become actions. On each client, a running AI summary pulls it together: situation, risks, commitments, open questions and sentiment.

  • Invite cards with real meeting details
  • Attended / no-show tracking with time logging
  • Client situation summary with refresh

Situation · Northside Plumbing

Watch
RiskAsked twice about lead drop in Sept
CommitmentSend Q3 report by Oct 15
Open questionBudget for Google Ads in Nov?
SentimentCooling
Outbound

And email going the other way.

Campaigns

Mailouts to saved tag lists, a full-page template editor, test sends and a per-recipient log. Pair them with your pipeline.

Email automations

Event-triggered emails with a condition builder, plus pause and resume.

Communication logs

Every email sent to a client, including reports, with delivery and open status.

Keep exploring

The rest of the platform.

Get started

Run your agency from one calm screen.

Tell us a little about your agency and we'll book a 30-minute walkthrough with your own clients in mind.

What do you want to see?
We reply within one business day. See our privacy policy.
✓

Thanks, we'll be in touch.

Your request is in. Expect a reply within one business day with a few times to pick from.

Book a walkthrough

30 minutes, with your own clients in mind. No slides.

What do you want to see?
We reply within one business day. See our privacy policy.
✓

Thanks, we'll be in touch.

Your request is in. Expect a reply within one business day with a few times to pick from.